Now that my book is being published, I wanted to reshare this post which originally appeared in the Thoughtful Org blog. It answers a perennial question I encounter -- "How can we get away from using consensus as a default for all decisions?"
There are many avenues you can take when making change in your organization. Change can be made at the structural level by redesigning the way teams are organized. Change can be made at the team level by refining the way collaboration happens. Change can be made at the individual level by evolving personal habits and practices.
How many of you have been on a team where one person carries the bulk of the work? One where teammates spend hours fighting for control of decisions and resources? One where nobody claims responsibility for the failure of a project?
This confusion over roles, conflict over authority, and lack of accountability is unfortunately all too common.